- Does your app offer a free plan?
Yes, our app offers a Free plan with limited access. To increase your verification limits and access more features such as advanced pop-up customization and age verification at checkout, consider upgrading to our Basic, Premium… plans.
- How can I stop being charged without uninstalling the app?
You can switch to the Free plan anytime if you’re not actively using the paid features. Just go to the Pricing page in the app and select the Free plan – this will stop any future charges, and you can upgrade again whenever you’re ready.
- Can I downgrade from a higher paid plan to a lower one?
Yes, you can downgrade at any time based on your needs. However, please note that you will lose access to features that are not included in the lower plan.
For example:
Downgrading from Premium to Basic will remove advanced pop-up customization and unlimited language support.
Downgrading to the Free plan will disable features like page-specific targeting and multilingual settings.
If you decide to upgrade again later, you’ll regain access to premium features, but some previous settings may need to be reconfigured.
- Will my settings be saved if I uninstall the app?
If you uninstall the app, your data will be removed. Please consider this carefully before proceeding with uninstallation.
*Shopify Plus
- Does your app offer a free plan?
Yes, our app offers a Free plan with limited access. To increase your verification limits and access more features such as advanced pop-up customization and age verification at checkout, consider upgrading to our Shopify Plus plans.
- How can I stop being charged without uninstalling the app?
You can switch to the Free plan anytime if you’re not actively using the paid features. Just go to the Pricing page in the app and select the Free plan – this will stop any future charges, and you can upgrade again whenever you’re ready.
- Can I downgrade from a higher paid plan to a lower one?
Yes, you can downgrade at any time based on your needs. However, please note that you will lose access to features that are not included in the lower plan.
For example:
Downgrading to the Free plan will disable features like page-specific targeting and multilingual settings.
If you decide to upgrade again later, you’ll regain access to premium features, but some previous settings may need to be reconfigured.
- Will my settings be saved if I uninstall the app?
If you uninstall the app, your data will be removed. Please consider this carefully before proceeding with uninstallation.